Credit Cards
EPB Employees Credit Union offers its members credit card options. Shown below are fees of:
  • 3% or $5, whichever is greater for Cash Advances (including ATM advances & Visa Checks)
  • 3% or $5, whichever is greater, for a Balance Transfer
  • $10 for a Telephone Payment through the automated service
  • $25 for a Late Payment
  • $1 per page for Statement Copies
  • $10 for Card Replacement Due To Loss
  • $30 to Express Ship a Card (2-day shipment)
  • 1% to USD Foreign/International Transaction Fee
  • $10 for Over-the-limit

Frequently Asked Questions

​Questions About Your Card
Please telephone Fidelity National Information Services at 800-299-9842. Or, contact the Credit Union at (423) 648-3413. 

Send Written Inquiries To:
Customer Service, P. O. Box 30495, Tampa, FL 33630-3495 

Report a Lost or Stolen Card
Please telephone Fidelity National Information Services, our agent's 24-hour emergency line, to report a lost or stolen card.

Call card security at 1-800-325-3678. 

Also, please contact the Credit Union (423) 648-3413 as soon as possible. 

Mail a Payment
Make your check payable to Visa. Mail your payment to: 
P. O. Box 4521
Carol Stream, IL 60197 - 4521

Credit Card Account Access

Member cardholders can access their account records via the Internet by clicking the button below. If you have any questions about on-line access, please call 1-866-604-0380.

Online Security

Picture
For our members with our Visa Credit Card, protect your online Visa credit card purchases through added security.  VERIFIED by VISA helps to ensure that only you can use your Visa card to buy online. Register today! It just takes a few minutes to activate. Just click on the logo above.