We’re Here to Help
Have a question or need a little help? We’d love to hear from you. Whether you need help with an account, have a question about a loan, or simply need to know who to contact, the EPBECU team is here for you. Call us, send us a message, or visit one of our locations serving EPB, Tennessee American Water, and BASF Chattanooga members and their families.
Locations
Main Office (McCallie Avenue)
1500 McCallie Avenue
Chattanooga, TN 37404 USA
Monday - Friday: 8:00 a.m. - 4:30 p.m.
Phone: (423) 648-3413
Fax: (423) 698-2912
Email: epbecu@epbecu.org
EPB Building – 2nd Floor – Restricted Entrance
10 M.K. King Blvd.
Monday & Tuesday: 8:30 a.m. - 3:30 p.m.
BASF Branch
2120 Polymer Dr., Chattanooga, TN 37421
Thursday & Friday: 8:30 a.m. - 3:30 p.m.
Phone: (423) 648-3413
Fax: (423) 698-2912
Holiday Closures
All EPBECU offices are closed in observance of the holidays listed below. Please check the dates below when planning your visit.
New Year’s Day — Thursday, January 1, 2026
Martin Luther King Jr. Day — Monday, January 19, 2026
Good Friday — Friday, April 3, 2026
Memorial Day — Monday, May 25, 2026
Juneteenth — Friday, June 19, 2026
Independence Day — Friday, July 3, 2026 (observed)
Labor Day — Monday, September 7, 2026
Veterans Day — Wednesday, November 11, 2026
Thanksgiving Day — Thursday & Friday, November 26 and 27, 2026
Christmas Eve — Thursday, December 24, 2026
Christmas Day — Friday, December 25, 2026
Even when our offices are closed, Online and Mobile Banking remain available 24/7 for many of your everyday banking needs.