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EPB EMPLOYEES CREDIT UNION
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    • Share Savings >
      • Kasasa Saver
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      • Kasasa Cash Checking
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EPBECU Visa Debit Card Text Notification System

If we detect a suspicious transaction on your card, we'll let you know immediately by text.
​Your EPB Employees Credit Union always has your security in mind. We strive to make sure using your EPBECU Visa debit card is both safe and convenient. Our Premium Text Notifications, powered by the EnFact Fraud Monitoring System, will notify you immediately if a suspicious transaction is detected on your card by texting your cell phone.

The text message will offer basic information about the suspected transaction, including the amount of the transaction and the merchant information, if available. 

To verify a transaction, simply reply “YES.”  The system will mark the transaction as legitimate, and you can continue with your purchase or payment by initiating another transaction. 

If you indicate the transaction is fraudulent by responding “NO”, you will receive a message with a number to call to initiate further action. It’s quick, easy, and lets you stay confident while using your EPBECU Visa debit card.

How do I sign up to receive Premium Text Notifications?
  
Debit cardholders are automatically enrolled in this service*, and if we have your current cell phone number on file, no additional action is needed.  If you need to update your cell phone number or would like to verify the number we currently have on file for you, call our main office at 423-648-3413.

Can I opt out of Premium Text Notification service?  

Debit cardholders can opt out of this service.  If you receive a text from Our Premium Text Notifications and would like to opt out, simply reply “STOP.”

*EPBECU does not charge for this service. However, message and data rates, which are typically charges assessed by your data provider, may apply. 

 If you have questions during business hours, call us at:
(423) 648-3413

Location

1500 McCallie Avenue
​Chattanooga, TN 37404 USA

Phone: (423) 648-3413
​Fax: (423) 698-2912

Contact Us

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  • Home
  • Join Us!
    • Membership
    • Become a Member!
    • About Us
    • Board and Staff
    • Credit Union News
    • Careers
  • Loans
    • New Vehicle Loans
    • Used Vehicle Loans
    • Share Secured Loans
    • Mortgages
    • Home Equity Line of Credit
    • VISA Credit Card
    • Signature Loans
    • Sallie Mae Student Loans
  • Accounts
    • Share Savings >
      • Kasasa Saver
    • Share Draft / Checking Account >
      • Kasasa Cash Checking
      • Kasasa Cash Back Checking
      • Kasasa Tunes Checking
    • Club Savings
    • Money Market
    • Certificates
    • IRA
    • Accounts for Minors
  • Services
    • Virtual Banking Next! & E-Statements
    • Mobile Banking
    • Co-Op ATM Network
    • Insurance Services
    • Visa Debit Card
    • Banking Conveniences
    • Shop for a Car
  • Rates & Fees
    • Rates
    • Fees
  • Member Discounts
  • Annual Meeting
  • Scholarship
  • Member First System Conversion
  • Premium Text Notifications