“Virtual Branch” allows members, via a personal computer and the Internet, to access their accounts. If you are new to the Credit Union’s home access and would like to sign-up, just click on Enroll Online. This service is free to members.
Online banking allows enrolled members to:
We use “real time” mode. Therefore, the balance that is seen on your screen should be the actual balance. Please keep in mind that ACH and share draft items are still batched processed and will be posted usually once each day. Anything outstanding from those avenues may cause your account to go into the "red" if you have not accounted for these transactions. Always try to maintain a large enough balance to cover such items beforehand, just in case the computers decide to take the day off! E-Statements
Help us save the trees! GO GREEN with E-Statements. Save the expense and waste of paper by viewing your account history AND your statement online. E-Statements are pdf files and can be printed if you would like a hard copy. Sign up through Virtual Branch or call EPBECU at (423) 648-3413 to make the change. ALL 2022 E-statements are available for viewing and printing. Please note: -The entire year cannot be accessed at once. - Each thirty-day statement must be viewed and/or printed individually. - Statements are NOT accessible from the virtual branch app. |