Call our main office at (423) 648-3413 to learn more!

Credit Card Account Access

Member cardholders can access their account records via the Internet by clicking the button below. If you have any questions about on-line access, please call:

1-866-604-0380

Frequently Asked Questions

​Questions About Your Card
Please telephone Fidelity National Information Services at 800-299-9842. Or, contact the Credit Union at (423) 648-3413. 

Send Written Inquiries To:
Customer Service, P. O. Box 30495, Tampa, FL 33630-3495 

Report a Lost or Stolen Card
Please telephone Fidelity National Information Services, our agent's 24-hour emergency line, to report a lost or stolen card.

Call card security at 1-800-325-3678. 

Also, please contact the Credit Union (423) 648-3413 as soon as possible. 

Mail a Payment
Make your check payable to Visa. Mail your payment to: 
P. O. Box 4521
Carol Stream, IL 60197 - 4521

Online Security

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For our members with our Visa Credit Card, protect your online Visa credit card purchases through added security.  VERIFIED by VISA helps to ensure that only you can use your Visa card to buy online. Register today! It just takes a few minutes to activate. Just click on the logo above.